Shipping policy
Shipping policy
This page was last updated on October 15, 2025.
Shipping Policy
Thank you for shopping with us at Pocket Change DTF. We are committed to ensuring a smooth and enjoyable shopping experience, including fast and reliable shipping of your DTF transfers. This shipping policy explains how we process and deliver your orders.
Same-Day Pickup & Shipping:
- Orders placed before 11:00 PM (Central Time) are eligible for same-day pickup.
- Orders placed before 2:00 PM (Central Time) will be shipped the same day.
- Orders placed after these times will be processed and shipped on the next business day.
- Pickup Location: 3402 Montgomery Ave. Melissa Texas 75454
Processing Time:
- We strive to process and ship all orders within 0-1 business days of receiving payment.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Destinations:
- We use UPS as our carrier.
- Shipping rates are calculated based on the weight.
- Free shipping is available on all orders over $99.
- We currently ship only within the United States.
Estimated Delivery Time:
- Standard shipping typically takes 1-7 business days, depending on your location and the selected shipping method.
- Expedited shipping options are available at an additional cost for faster delivery, typically 1-2 business days.
Order Tracking:
- Once your order is shipped, we will send you a shipping confirmation email with tracking information.
- You can track your order through the carrier's website or Shopify's order tracking feature.
- If you encounter any issues with tracking your order, please contact us.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact us within 30 days to file a claim.
- We will work with the carrier to resolve the issue as quickly as possible.
Returns & Refunds:
- For information about returns and refunds, please visit our Return Policy page.
Contact Information:
- Address: 3402 Montgomery Ave. Melissa TX, 75454
- Phone: 214-733-9657
- Email: order@pocketchangedtf.com.
If you have any questions or concerns about our shipping policy, feel free to contact us. Thank you for choosing to shop with Pocket Change DTF!