Shipping policy

Shipping policy

This page was last updated on October 15, 2025.

Shipping Policy

Thank you for shopping with us at Pocket Change DTF. We are committed to ensuring a smooth and enjoyable shopping experience, including fast and reliable shipping of your DTF transfers. This shipping policy explains how we process and deliver your orders.

Same-Day Pickup & Shipping:

  • Orders placed before 11:00 PM (Central Time) are eligible for same-day pickup.
  • Orders placed before 2:00 PM (Central Time) will be shipped the same day.
  • Orders placed after these times will be processed and shipped on the next business day.
  • Pickup Location: 3402 Montgomery Ave. Melissa Texas 75454

Processing Time:

  • We strive to process and ship all orders within 0-1 business days of receiving payment.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Destinations:

  • We use UPS as our carrier.
  • Shipping rates are calculated based on the weight.
  • Free shipping is available on all orders over $99.
  • We currently ship only within the United States.

Estimated Delivery Time:

  • Standard shipping typically takes 1-7 business days, depending on your location and the selected shipping method.
  • Expedited shipping options are available at an additional cost for faster delivery, typically 1-2 business days.

Order Tracking:

  • Once your order is shipped, we will send you a shipping confirmation email with tracking information.
  • You can track your order through the carrier's website or Shopify's order tracking feature.
  • If you encounter any issues with tracking your order, please contact us.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact us within 30 days to file a claim.
  • We will work with the carrier to resolve the issue as quickly as possible.

Returns & Refunds:

  • For information about returns and refunds, please visit our Return Policy page.

Contact Information:

If you have any questions or concerns about our shipping policy, feel free to contact us. Thank you for choosing to shop with Pocket Change DTF!